Privacy Policy

XTrade.GG Privacy Policy

Effective as of: 10 April 2025

This Privacy Policy explains how QSoft Services Corp. (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our decentralized Services (“Services”) via XTRADE.GG website, applications, Telegram bots, and/or other interfaces (the “Platform”).

  1. Introduction

    1. We respect your privacy and aim to limit the collection of personal data.
    2. This Privacy Policy applies to all users accessing our Services via wallet connection, Telegram, or any other supported method.

  2. Data We Collect

    1. Public Wallet Address: Collected when you connect a blockchain wallet.
    2. Telegram Username: Collected if you use our Telegram bot or Services via Telegram.
    3. Email Address: Collected only if voluntarily provided by you (e.g., for newsletters or alerts).
    4. Technical and Usage Data: This may include IP address, browser type, device identifiers, and activity logs, typically collected via minimal cookies or analytics tools.
    5. We do not collect your real name, address, government ID, or payment details.

  3. Legal Basis for Processing

    1. Consent – When you use our Services, provide your email address or agree to communications.
    2. Legitimate Interests – For purposes such as improving our Services and ensuring security.
    3. Legal Obligation – When required to comply with applicable laws or regulatory requests.

  4. How We Use Your Data

    1. To provide and maintain the Platform and Services.
    2. To respond to your requests or communicate with you if you provide your email address.
    3. To analyze Platform performance, ensure security, and detect abuse.
    4. To comply with legal requirements and protect our rights.
    5. We do not use your data for profiling or automated decision-making.

  5. Data Sharing and Disclosure

    1. We do not sell or rent your data to any third party, unless specifically notified to you.
    2. We may share data with:
      1. Service providers (e.g., cloud hosting, analytics, email delivery), bound by confidentiality agreements.
      2. Legal or regulatory authorities, if required by applicable law.
    3. Any third parties who receive data from us are required to adhere to GDPR-compliant data protection obligations.

  6. Data Transfers Outside the EEA

    1. Your data may be processed outside the European Economic Area (EEA), including in jurisdictions that may not have the same data protection laws.
    2. When we transfer data internationally, we implement appropriate safeguards.

  7. Data Retention

    1. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
    2. You may request deletion of your data at any time by contacting us.

  8. Cookies and Analytics

    1. We use essential and minimal cookies to maintain Platform functionality.
    2. We may use pseudonymized analytics to understand usage patterns.
    3. You may configure your browser settings to block or delete cookies at any time.

  9. Your Rights Under GDPR

    1. If you are located in the EEA, you may have an additional the right to:
      1. Access the personal data we hold about you.
      2. Request correction or deletion of your data.
      3. Object to or restrict our processing of your data.
      4. Withdraw consent where processing is based on consent.
      5. Request data portability.
      6. Lodge a complaint with a supervisory authority.
    2. To exercise any of your rights, contact us at the address provided below.

  10. Security

    1. We take reasonable technical and organizational measures to safeguard your personal data.
    2. However, no online transmission is fully secure, and you use the Platform at your own risk.

  11. Your Choices

    1. You may use the Platform without submitting personal information (e.g., without providing an email address).
    2. You may unsubscribe from emails by using the opt-out link provided in our communications.
    3. You may disable cookies or use privacy tools to limit data collection.

  12. Third-Party Services

    1. The Platform may contain links to third-party applications or websites.
    2. We are not responsible for the privacy practices of such third parties.
    3. We encourage you to review their privacy policies independently.

  13. Changes to This Policy

    1. We may update this Privacy Policy from time to time.
    2. Material changes will be posted on the Platform with an updated effective date.
    3. Continued use of the Platform constitutes acceptance of the updated policy.

  14. Contact Us

    1. For any questions or to exercise your rights, please contact: [email protected]